The Journey to a Post-COVID-19 Economy through Digital Transformation


  1. Talent Gaps
  2. Legacy Systems
  3. Inability to Innovate

These were the top three symptoms of a struggling insurance industry before the COVID-19 pandemic.

Today, these may feel like gaping wounds with the shift to a remote and digital workforce. They need to be remedied as soon as possible to recover, sustain, and grow your business.

You can cure these business pains through a digital transformation.

Part 1

Where to Start:
Process Mining & Discover

May 27th at 11:00 - 11:30 AM EDT

Learn how to evaluate your current business processes - the good, the bad, and the ugly. Once you know where to start, you can build a roadmap for digital transformation customized for your business needs.

We'll cover:

  • Why a transformation is more important than ever
  • Why a new approach to understanding process is needed
  • Introduction to ABBYY Timeline Software

Part 2

Modernize & Integrate Systems

June 10th at 11:00 - 11:30 AM EDT

You have overcome the challenge of work-from-home. At the same time, you felt where your systems came up short. By switching to a digital content services platform, like OnBase, you take advantage of your current data while identifying new ways to increase your customers' experience.

We'll cover:

  • Modernization with OnBase
  • Hyland Cloud
  • Federated File Framework (F3) - A new way to migrate files to the cloud while accessing your legacy system
  • OnBase as Your Integration Hub

Part 3

Digital Transformation: Automation and Content Management

June 24th at 11:00 - 11:30 AM EDT

Business process automation and content management is the foundation of OnBase. You can handle enormous amounts of data, which helps you innovate faster and improve your customer experience. Plus, over 800 companies in the insurance industry name OnBase as the key to their successful digital transformation.

We'll cover:

  • Business Process Automation
  • Content Management
  • Workflow with OnBase

Part 4

Return on Experience: Engaging with Your Customers with Content Composer

July 8th at 11:00 - 11:30 AM EDT

A digital transformation is successful when you're able to deliver an exceptional customer experience as well as maintain and grow your business. Content Composer is the final step in your journey. This tool helps you continue to build trust with your customers by customizing messages and documentation.

We'll cover:

  • Why Return on Experience is Essential
  • OnBase Content Composer
  • The Digital Transformation Journey with Naviant

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